Responsibilities:

• Administrative Support: Assist with day-to-day operational tasks, including scheduling, coordinating meetings, and maintaining records.
• Data Management: Maintain accurate and up-to-date data in spreadsheets, databases, and other digital tools.
• Communication: Serve as a point of contact for internal teams and external partners, ensuring timely communication and follow-ups.
• Reporting: Prepare regular reports on operational metrics and project updates.
• Process Improvement: Identify inefficiencies in workflows and propose improvements to optimize operations.
• Customer Support: Respond to customer inquiries, resolve issues, and provide exceptional service, as needed.
• Team Collaboration: Work closely with team members to support ongoing projects and meet deadlines.
• Documentation: Create and maintain standard operating procedures (SOPs) for various tasks.

Key Requirements:

• Proven experience in administrative or operational roles (preferred).
• Excellent written and verbal communication skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Strong organizational and multitasking abilities.
• Self-motivated with the ability to work independently.
• Flexibility to adapt to changing priorities and deadlines.